Urban public transportation is under the authority and responsibility of the Metropolitan Municipality. Izban provides complete transportation services with lines and routes of public transportation and integrated bus-ferry-subway-suburban train network.
HOW TO GET A TICKET (BILET35) AND CARD FOR PUBLIC TRANSPORTATION
In Izmir, you can use “Izmirim” electronic card and Bilet35, which is a single-use paper ticket that can be used for 3, 5 and 10 trips, for benefiting from public transportation and some municipal services.
There are special cards issued to the agency personnel – public servants and students known as individual use cards. Please visit the link given at the bottom of this page to find out more about all these cards.
How can you get İzmirim Card and Bilet35?
After paying electronic card fee and daily commute fares
Cards and tickets are available at Konak and Karşıyaka Ferry Terminals, central stations of the subway system such as Konak, Fahrettin Altay, Bornova, Halkapınar and Şirinyer, Airport stations of the local train line during the office hours; you may also use the charging machines placed in each station to get a card and top up with Turkish Liras, including changes, until the last service.
You may get and top up your card at the airport station and two designated booths open 24-hour and booths in the city.
You may also get and top up your card at the booth located in the Intercity Bus Terminal and charging machine.
Please visit Eshot webpage Transportation Cards sections to find out the nearest card and charging points where you can get and top up bus, sea and rail system transportation cards.
All ferry terminals used by a large number of passengers such as Konak, Bostanlı, Karşıyaka; Alsancak, Göztepe, Üçkuyular; Pasaport have booths open during office hours. You may get and top up card ticket and transportation passes from these ferry booths.
There are charging machines in all ferry terminals.
The charging machines sell 3-use card tickets.
Pricing Tariff Information
When using Izmirim Card on subway, tram and suburban train stations as well as ferry terminals; the second and following rides within 90 minutes following the first ride are free.
This option, known as interchange, is not available for bus routes travelling to the districts of Izmir. However, you may use “pay as you go” option available for price tariffs of buses travelling to remote districts and you will be charged starting from the bus stop you hop in.
Nighttime services known as the Owl Tariff and airport shuttles have different price tariffs.
The charging machines only sell 3-use card tickets; the balance of this card is not sufficient to use Izban line. The card ticket you may purchase from the charging machines is only for the subway and urban transportation.
Fee of Line Travelled in Suburban Train System and Refund
The suburban train system has a different fee tariff for stops along this line. (Pay as you go). When you get off the train, go to the orange refund machines located right next to the toll gates and scan your card; the fee for the furthest distance was collected as advance but the fee for the distance you actually travelled shall be deducted and the balance shall be refunded so please do not forget to scan your card.
50 % discount is available over the existing price tariff when using the public transportation in the mornings between 06:00 and 07:00 and in the evenings between 19.00 and 20.00.
In case of Bilet35, which is also described as a ticket, the interchange right (second and third trips in 90 minutes) and discounts are not available. Do not fold Bilet35; use is limited to certain number of days.
How to Check Pass Card Balance and Top Up
You may use the charging machines at the stations to scan your electronic card (Izmirim) and see if your balance is enough for your trip. You may use “Check Balance” application in our website and mobile site; you should enter your card number to see your balance and you may top up your electronic card using online top-up option with your credit card. However, online top-up will be activated after one hour when you can it on the validator hop on the public transportation vehicle. You may prefer online top-up option to transfer balance to Izmir Card online from a credit card or a debit card that can be used as a credit card.
Where you can use this card?
This transportation pass can be used for a number of services such as parking garages run by Izmir Metropolitan Municipality, rent-a-bicycle service, Lift, Izmir Wild Life Park, Aşık Veysel Recreational Area Ice Rink, Smart WCs etc.
Please click on this link to find out more about all transportation passes;
Please click on this link to find out more about tariffs and pricings;
Please click on this link to be connected Hemşehri Contact Center webpage to find out more about lines and route info or submit questions, complaints, requests and suggestions about transportation.